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Commerce Cloud – An Introduction Commerce cloud relates to a cloud-based software solution empowering companies to merge the customers’ experience from all trading points, including mobile, web, store, social, etc. Commerce cloud is able to deliver individualized shopping experience, from shopping to completion, as well as customer service given the predictive intelligence it is equipped with. It has a robust partner bio-network that ensures fulfillment and growth starting at planning until launch, and farther. Main customers include C-level managers as well as anyone responsible for promoting the business across digital media. Also, commerce cloud is recognized by those who take care of the store as well as customer experiences over the brand. The well-known configuration consists of everything you consider necessary for end-to-end, integrated commerce; however it is available as well as two independent product lines: Commerce Cloud Digital as well as Commerce Cloud Store.
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Pricing depends on the customer’s personal needs and can vary greatly. The sales team is going to work with customers to modify a package that caters to their requirements and budget, regardless of the size of the company or its industry.
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What Commerce Cloud Solutions are Available 1. Commerce Cloud Digital. It is a software solution, which is cloud-based, for altering your customer experience in every single digital channel. It comes with a wide array of capabilities, such as merchandising, marketing, promotions, content, fulfillment, predictive intelligence, and customer service. Options for convenient shopping can be enabled easily in Commerce Cloud Digital, providing reserve, purchase, pay, fulfill, as well as service everywhere. At the same time, it provides a development environment which is open so that you can easily tailor or expand it even more. 2. Commerce Cloud Store, which is mobile-first, point-of-sale, store operations solution all together. Commerce Cloud Store updates your experience with point-of-sale because of one-to-one in-store customer encounters, real-time awareness on how a mobile store operates, and very preoccupied associates in attendance. A combination of Store and Digital with real-time collective opinion of the customer, sales and profits can be improved as well as customer loyalty when their in-store, merchandising, and marketing experiences are optimized. Commerce Cloud Store, empowers you to deliver an incorporated customer experiences and introduce new life to your trade experience. 3. Unified commerce. Otherwise Omnichannel commerce as it creates buying experiences that are seamless and consistent in whichever channel. Unified commerce brings that idea a step further with emphasis on meeting the growing expectations of associated customers. It is important for today’s retailers to think past individual channels and past shopping and to meet their customer expectations as a whole, from shopping, individualization, fulfillment, and all the way to customer service. With the comprehensive digital Commerce Cloud solution, retailers are able to offer/customers to undergo a really unified and complete shopping experience.

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